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Planning

Business Consulting

Technical Consulting

Project Management

General Consulting Services

We offer the following general consulting and support services key to the success of any internet, intranet or multimedia project.

	Planning

The most successful web sites are often the result of careful advance planning to align the project objectives with key business requirements. A successful planning process can involve a number of key staff representing different functional areas of the organization. The planning process is the best time to begin involving these areas.

Great Connections® works with client staff to establish a cross-functional team that will:

• define key business objectives for the web site
• select appropriate information content
• develop a practical, cost-effective project plan

At the client's request, we can integrate orientation and learning into the planning process to help ensure that team members have a sufficient understanding of the Internet and its potential for their organization's success. Our expertise in facilitating team processes helps to align the whole team with the resulting Project Plan.

	Business Consulting

Our business consulting services help define new Internet or Intranet business initiatives, and key areas for improvement or expansion. Example areas include:

• Automated Web Publishing
• Customer Support
• Collaboration Processes and Solutions
• Continuous Learning and Improvement
• Distance Learning
• Electronic Document Management
• Knowledge Management
• Marketing and Promotion
• Multi-Channel Publishing (Print, Web, CD-ROM)
• Process Redesign
• Sales Support

	Technical Consulting

Our technical consulting services help you successfully implement and operate computer and internet related technologies and tools. Example areas include:

• Authoring text, graphic and audio content
• Database integration
• Evaluation and selection of hardware, software, telecommunication and service (e.g. ISP) options
• Internet-based process automation
• Java-based solutions and tools
• Multimedia production
• Music and audio production
• Shockwave applications
• Troubleshooting and fixing problems

	Project Management

Managing internet, intranet and multimedia projects can be challenging with their many facets -- business requirements, process redesign, technical implementation and operation, content production requirements, artistic design, staff training and coaching, etc. Our professionals can help you manage your project to ensure that project objectives are met on time.

Some projects can involve a diverse cross-section of skills and perspectives within an organization -- information systems, customer service, marketing and sales, publications, graphic design and others. The ability of project team members to work effectively together is always a key factor in the success of a project. The professionals we bring to your team have many years of experience effectively participating in, facilitating and leading, such cross-functional teams within large and small organizations.

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