Home
Home
Home
Home
Home Home
Home
About Us
Internet
Forms
Multimedia
Music
Coaching
Training
Clients


Return to Internet & Intranet Overview

Services Detail

Internet
Applications Detail

Intranet
Applications Detail


Intranet Applications Detail

Many of the greatest Internet success stories have little to do with sales and marketing to outside customers. These Intranet applications focus on significantly improving internal business capabilities, processes and operations to:

  • reduce costs
  • reduce cycle times (e.g., for R&D and new product or service development)
  • improve team collaboration
  • improve product and service quality
  • accelerate individual and organizational learning

Great Connections® can assist your organization in the planning, design, implementation and ongoing management of your Intranet applications including: assessing requirements; selecting software; integrating systems; and developing custom applications. We are Intranet experts with over 15 years of experience in network-based on-line services and applications. Our Intranet applications include:

General Background

Although building upon the same Internet technology, Intranet applications often have a number of special requirements including:

  • Integrating Intranet applications with the organization's existing information systems infrastructure (hardware, software, electronic document files, databases, communications, etc.)

  • Redesigning internal processes and procedures

  • Establishing an effective cross-functional team across appropriate organizational groups

  • Establishing well-designed documentation and support services to achieve a smooth and timely transition to the new application and provide ongoing support as needed

  • Addressing key non-technical success factors, like organizational learning and change, corporate culture and policy, and other "human-side" issues

  • Integrating with information systems, applications and processes of outside suppliers, partners, distributors, VARS and contractors

  • Providing varying levels of access security

Automated Web Publishing

Sooner or later many organizations taking advantage of Internet technology to publish internal documents experience problems that limit or diminish resulting benefits. Typical issues include:

  • inability to keep documents up to date with limited internal staff resources
  • high cost of keeping documents up to date with external resources
  • diversion of critical professional resources to create and edit web pages
  • proliferation of documents of widely varying value, format and quality
  • chaos in the structure and organization of web pages
We help organizations address these issues through improved tools and methods, while eliminating much of the workload and specialized skills associated with web publishing. These applications are particularly suitable for such standardized pages as: announcements; events; product or service documentation and support; articles; reports (plans, proposals, status, etc.); and many other important internal documents.

Example: One ADD Place (Input Form, Published Web Page)

Also see: Forms-Based Applications

Collaborative Applications

Internet technologies offer unprecedented opportunities for supporting and augmenting collaborative group or team processes. Collaborative applications can improve the quality of group results while significantly reducing the time and cost associated with: coordinating; scheduling; meeting; exchanging information; generating and evaluating new ideas; polling; and decision making. Great Connections® can help you implement these customized applications quickly and cost-effectively.

Also see: Knowledge Management

Computer-Based Education and Training

Education and training applications have becoming increasingly popular as organizations realize their strategic benefits. These applications help staff maintain, improve and expand their knowledge and skills to meet the requirements of a rapidly changing business environment. Internet-based applications are unparalleled in their ability to quickly develop and deploy new training modules. Time and cost can be reduced dramatically over traditional training options. Great Connections® can help you develop and implement these modules quickly and cost-effectively.

Also see: Webinars, Multimedia, Forms-Based Applications

Customer Service & Support

The Internet has amply proven its capabilities as a marketing and sales tool. But this is just the tip of the iceberg in supporting your relationship with your customers and adding value to what you offer them. Our applications offer cost-effective options for your organization to provide your customers - anywhere in the world - the information they need to get the most value from your products and services. For many companies today, these applications are essential for achieving customer satisfaction and competitive advantage. These applications include: user support; technical support; user education and training; and product or service documentation.

Also see: Webinars, Forms-Based Applications

Document Management

An Internet-based document management application may be just what your organization needs to author, publish, distribute, update and secure its formal or official documents including: HR documents; policies and procedures; strategic and project plans; technical and user documentation; and many other documents.

  Also see: Knowledge Management

Group Authoring

Group authoring can be a time consuming and frustrating process. An Internet-based application can dramatically improve the quality and speed of authoring, coordination, content integration, comment and review, version management, publishing, distribution and updating.

Also see: Knowledge Management, Forms-Based Applications

Human Resources Information

Many organizations have realized significant savings in time, money and staff resources for hiring new staff and providing employees access to important HR information.

Example: Premisys Communications

Also see: Internal Staff & Computer User Support,
Forms-Based Applications

Knowledge Management

For any organization, knowledge is one of its most strategic and valuable assets. Our Knowledge Management applications focus on the fundamental knowledge-based business processes underlying all individual and organizational business activity including: information gathering, integration, sharing and reuse; continuous learning; group or team coordination; and collaborative interaction.

Our approach is inspired by the peerless contribution of America's foremost information-age visionary and pioneer, Dr. Douglas C. Engelbart, currently Director of The Bootstrap Institute. More specifically, our Knowledge Management process models spring from a seminal Engelbart concept: the Concurrent (and Continuous) Development, Integration and Application of Knowledge (CoDIAK). This powerful concept envisions the rapid development, fluid integration, immediate application, and continuous improvement and extension of knowledge.

Although Knowledge Management may sound somewhat lofty or vague, Great Connections® can help your organization take practical, high-value, cost-effective steps toward this goal.

Also see: Collaborative Applications, Group Authoring, Forms-Based Applications

Multi-Channel Publishing

In many organizations, an increasing number of documents are being produced for multiple information channels (print, web, e-mail, CD-ROM, slide presentations, etc.). All too often, the tools and methods used for authoring the original content produce files that are too time-consuming and expensive to effectively convert to formats required by other channels.

Great Connections® has developed a simple, but effective, integrated process model and associated practical steps for publishing and delivering your text and graphic content through multiple channels. This approach has proven to dramatically reduce both cost and time for content authoring, and subsequent conversion to multiple information channel formats. We can help your organization apply this approach using your existing software tools and staff capabilities.

Also see: Automated Web Publishing

Project Management

Numerous internal projects and initiatives depend on good project management to achieve their objectives on time. Our Intranet applications offer practical, low-cost options for effectively supporting project teams including:

With our automated forms processing tools, we can quickly implement these capabilities, customized to meet your requirements.

Sales & VAR Support

Talk to any sales person (internal or var) for an organization that is rapidly developing and launching new products and services, and you are likely to get an earful about how challenging it is to keep up. Keeping your sales force well informed, trained and supported can be a critical factor in successful sales growth. Great Connections® can help you achieve this objective with practical, cost-effective, customized Intranet applications for:

Also see: Forms-Based Applications

Technology Transfer

Whether the target audience for your R&D is internal or external, the success of your organization depends on how well you transfer your technology developments to the field, where they can be beneficially applied. Great Connections® can help you achieve this challenging objective with practical, cost-effective, customized Intranet applications for:

Also see: Forms-Based Applications

Internal Staff & Computer User Support

Effectively supporting internal staff and computer users can be daunting task, given the limited time and resources available in most large and small organizations. Our Intranet applications offer practical, cost-effective, customized support options for your staff including:

Also see: Forms-Based Applications

Webinars

Seminars can be an important vehicle for educating and creating awareness, whether for external customers or internal staff. They can also be costly and time consuming. More and more organizations are using the Internet to deliver web-based seminars or "Webinars" more quickly and to larger audiences. These applications offer convenient access (any time, anywhere), self-paced user-driven interaction and significant cost savings.

Great Connections® can help you convert and redesign your existing live-seminar slide programs and materials into effective Webinars, or to develop new ones. These Webinars can be basic text and images, or they can incorporate sound (voice-overs, music, sound effects) and other multimedia.

Example: ISI Webinar

Also see: Computer-Based Education and Training, Customer Service & Support, Sales & VAR Support, Technology Transfer

Home | Top of Page | Contact Us

Great Connections®
Phone: (408) 523-1322    Fax: (408) 739-4150
Copyright 2003, Great Connections®. All rights reserved.
Please see our rights notice and disclaimer.