James J. Mulvaney 1455 Oakhurst Avenue, San Carlos, CA 94070 Office/voicemail: (650) 595-1323 Fax: (650) 595-8686 E-Mail: jjmulvaney@greatconnect.com

	Profile

Electronic Information Delivery Services and Technologies
Consulting - Planning - Management - Training

• Design, implementation and management of electronic information content, delivery systems and services, WWW and proprietary network services, document management, electronic document and multimedia applications, multi-channel publishing and delivery, E-mail, BBS, database, on-line catalog/order/fulfillment, on-line news, interactive video and tele-conferencing.
  
  
• Consulting, project management, strategic planning, project planning, information design, process redesign, content management, automated web publishing, staff/management training and development, facilitating groups and teams, change management and "evangelizing."
  
  
• Internet/Web applications for presence, content, interactive communcations, commerce and automated business processes: assessment, planning, design, implementation, management, process design, staff training and coaching.

	Education

• M.S., Engineering-Economic Systems, STANFORD UNIVERSITY
• M.S., Industrial Management/Computer Science, SUNY STONYBROOK
• B.S., Electrical Engineering, CLARKSON COLLEGE OF TECHNOLOGY

	Experience

GREAT CONNECTIONS^TM, San Carlos, CA

President and Founder (1994-Present)

Great Connections^TM provides a range of services for Internet, Intranet and multimedia business applications: planning, design, content production, project management, site management, marketing, seminars and training. Develop and continuously improve business plan, model and production methods. Assess client needs, design business solutions and manage implementation and ongoing operations. Web site address: http://www.greatconnect.com/

Sample contributions:

ELECTRIC POWER RESEARCH INSTITUTE (EPRI), Palo Alto, CA

EPRI is a $650 million R&D organization which conducts a range of high technology information and energy research projects.

Advanced Information Technology Group, Senior Information Technology Consultant (1992 - 1995)

Provide strategic direction and daily oversight to designing, developing, and implementing electronic information delivery capabilities and services for R&D business unit clients.

Assess, develop and implement new strategies, processes and tools for information management, authoring text and multimedia content, and multi-channel (print, network, CD-ROM) publication and delivery. Monitor and evaluate emerging technologies and vendor application software. Develop information technology R&D and business plans. Design and manage special studies and projects.

Sample contributions:

• Developed new process for multi-channel information publishing and delivery reducing cost and process cycle time by 80%. E.g., published EPRI's NII Report via on-demand print, proprietary network (EPRINET), and WWW channels in 3 weeks vs. up to 3 months prior production cycle.

• Designed and delivered or oversaw seminars, workshops and hands-on training classes to accelerate EPRI's progress in electronic information creation, integration and delivery.

• Developed new business services strategies and plans to maximize effectiveness of Electronic Delivery Services Team, including expanding into non-network delivery (CD ROM).

• Developed functional and technical specifications (Mac and PC hardware/software) for multi-channel content production including: sound, video, image, and text media; authoring tools; and automated file format conversion.

• Established first image/graphic/sound content on EPRINET^TM electronic publications.

• Designed and implemented the EPRI Media Center incorporating groupware technologies and equipment for: network-based information sharing; real-time network, video and audio conferencing; large-screen electronic display; electronic meeting facilitation; and computer-based demonstrations.

• Played leadership role in the Bootstrap and Open HyperDocument System (OHS) Alliances for developing and promoting advanced integrated knowledge management environments in large organizations.

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Manager, End-User Computing and EPRINET^TM (1985-1992)

Developed and managed strategic organizational capabilities, distributing EPRI's centralized computing infrastructure, and optimizing effectiveness of (then) emerging desktop technologies. Directed complete spectrum of end-user- computing: hardware, software, configuration, LAN/WAN/data telecommunication, systems integration, user support services (labs, education, training, technical support, vendor evaluation). Developed and managed electronic network communications capabilities linking thousands of sites world-wide.

Sample contributions:

• Developed and pioneered EPRINET^TM, a strategic, global network system linking staff, contractors, customers, and key industry organizations, and offering a broad range of highly integrated information services including:
  
  
  • full-text search and retrieval databases
  • electronic mail
  • bulletin boards
  • news services
  • file and data transfer
  • on-line catalogs, ordering, fulfillment
  • special interest forums
  • electronic documents
  • calendars of events
    
    
  This private network service was fully operational in 1989, years before recent commercial acceptance of the Internet.
  • Developed, tested and integrated the company's standard desktop/portable computing units (E.g. Executive Workstation), including personal productivity applications, presentation applications, and mobile-base data telecom strategies.
    
    
  • Established the company's distributed computing infrastructure: PC Lab, Walk-In Center, Education Center, Demonstration Center, Hotline, including mission, resources, promotions, and staffing.
    
    

	Prior Experience

Senior Planning Engineer, R&D Planning and Evaluation

• Developed EPRI's Integrated R&D Assessment System applying Decision Systems concepts in a mainframe/micro environment.
  
  
• Develop EPRI Regional Systems database to support regionalized analysis of the effects of EPRI's R&D programs.
  
  
• Developed the first integrated menu-driven PC workstation for company-wide application.

Long Island Lighting Company
Systems Planning Engineer

Designed, programmed, tested and put into production an advanced power system planning and management system integrating previously separate and overlapping analytical tools and engineering data. This was years before commercial database management system (DBMS) technology was available.

Developed advanced computer techniques for running hundreds of sophisticated simulations for power system planning, cutting engineering man-hours 10 to 1.

	Affiliations

• Adjunct Instructor, U.C. Berkeley Extension
• Industry Council for Small Business Development (ICSBD)
• Professional and Technical Consultants Association (PATCA)
• Past Chairman of CommerceNet's Internet Marketing Working Group
• Member, IEEE (Institute of Electronic and Electrical Engineers)

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